Frequently Asked Questions

How do I submit my municipality’s ad?

After you complete your order, you'll be directed to a form you'll use to submit your ad. Note: You'll need to supply your order number to upload your ad content.

What payment methods are accepted?

Credit card (preferred) or check. Paying by credit card on this site is the recommended method; it's easy and fast, and you'll receive direct access to the form you'll use to submit your ad content. Conversely, check payments must be submitted by mail, which may delay your order's completion.

What are the different file types accepted?

Accepted file types are as follows:

A .jpg / .jpeg file must be high quality.
A .tif / .tiff file must have all layers flattened.
A .pdf file must be generated in print quality.
A .psd file must have all layers flattened.

What are the different ad sizes and their corresponding prices?

A full page (7.25”x9.25”) ad is $625.
A half page (7.25”x4.5”) ad is $400.
A quarter page (4.5”x4.5”) ad is $250.
An eighth page (2.5”x4.5”) ad is $150.

View examples of these ad sizes

How can I view my ad from last year’s issue?

You’ll find your advertisement under the ad index (on page 68) of last year’s Quality Cities conference issue.

I've forgotten my username or password -- what should I do?

Use the user search to see if you have a username for this site. If you recognize any details from the user search, you may already have an account with us. Use the two step process shown to  retrieve your username and/or reset your password.

Who do I contact with graphic design questions or for more city ad information?

Contact Sydney Fraser for all graphics related questions.